Firewall and Internet Security software
I have a software firewall, how do I configure it to work with my Sonos Wireless HiFi System
What is a firewall?:
A firewall is a dedicated appliance, or software running on a computer, which inspects network traffic passing through it, and denies or permits passage based on a set of rules. It is a software or hardware that is normally placed between a protected network and a not protected network and acts like a gate to protect assets to ensure that nothing private goes out and nothing malicious comes in.
Common symptoms of firewall issues:
Error message: The computer "computer name" could not be found / is not responding
Error message: Searching for ZonePlayers and ZoneBridges
Radio tab is empty or missing content
Sonos software on your computer is not able to connect to a ZonePlayer or ZoneBridge
- When configuring your firewall, be sure to look for pre-defined rules that could be blocking the ports Sonos uses.
Below are the ports that Sonos uses:
80 (Internet Radio, updates and registration)
3400 (incoming UPnP events)
443 (Rhapsody, Napster, and SIRIUS Internet Radio)
4070 (Spotify incoming events)
1900 (UPnP events and device detection)
1901 (UPnP responses)
6969 (Initial configuration)
2869, 10243, 10280-10284 (Windows Media Player NSS)
If you have recently uninstalled a security suit of firewall, please run their removal utility. This will remove all traces of either firewall from your computer.