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How to fix Sonos Firewall Problems

Firewall and Internet Security software

Published 03/18/2008 05:12 PM   |    Updated 04/04/2013 11:38 AM

I have a software firewall, how do I configure it to work with my Sonos Wireless HiFi System


What is a firewall?:

A firewall is a dedicated appliance, or software running on a computer, which inspects network traffic passing through it, and denies or permits passage based on a set of rules. It is a software or hardware that is normally placed between a protected network and a not protected network and acts like a gate to protect assets to ensure that nothing private goes out and nothing malicious comes in.


Common symptoms of firewall issues:

Error message: The computer "computer name" could not be found / is not responding
Error message: Searching for ZonePlayers and ZoneBridges
Radio tab is empty or missing content
Sonos software on your computer is not able to connect to a ZonePlayer or ZoneBridge

- When configuring your firewall, be sure to look for pre-defined rules that could be blocking the ports Sonos uses.


Below are the ports that Sonos uses:

TCP/IP:
80 (Internet Radio, updates and registration)
445 (CIFS)
3400 (incoming UPnP events)
443 (Rhapsody, Napster, and SIRIUS Internet Radio)
4070 (Spotify incoming events)

UDP:
136-139 (NetBIOS)
1900 (UPnP events and device detection)
1901 (UPnP responses)
6969 (Initial configuration)
2869, 10243, 10280-10284 (Windows Media Player NSS)


If you have recently uninstalled a security suit of firewall, please run their removal utility. This will remove all traces of either firewall from your computer.

Avast Avast Removal Tool
AVG AVG Removal Tool
Avira Avira Removal Tool
BitDefender BitDefender Removal Tool
BullGuard BullGuard Removal Tool
CA Antivirus
CA Anti-Virus Removal Tool
Comodo Internet Security Comodo Removal Tool
CounterSpy CounterSpy Removal Tool
Cyber Defender Early Detection Center Cyber Defender Removal Tool
Dr. Web Dr. Web Removal Tool
eScan eScan Removal Tool
ESET
ESET Removal Tool
FRISK F-PROT Antivirus for Windows F-Prot Removal Tool
F-Secure F-Secure Removal Tool
G Data G Data Removal Tool
Kaspersky Kaspersky Removal Tool
Kingsoft Kingsoft Removal Tool
K7 Total Security K7 Total Security Removal Tool
LavaSoft LavaSoft Removal Tool
McAfee McAfee Removal Tool
Norman Virus Control/Norman Security Suite Norman Removal Tool
Norton (Symantec) Symantec Removal Tool
Norton Security Scan
Norton Security Scan Removal Tool
Panda Panda Removal Tool
Pareto Logic Pareto Logic Removal Tool
Sophos Sophos Removal Tool
Trend Micro Trend Micro Removal Tool
Trend Micro Titanium Trend Micro Titanium Removal Tool
Vipre (Sunbelt Software) Vipre Removal Tool
Webroot Webroot Removal Tool
Windows Live OneCare Windows Live OneCare Removal Tool
Windows Security Essentials Windows Security Essentials Removal Tool
Zone Alarm Zone Alarm Removal Tool

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